Leverage our expertise and experience to achieve your regulatory and quality goals
Isli Consulting specializes in regulatory affairs and quality assurance of medical devices and serves manufacturers globally. We take pride in our ability to deliver innovative and cost-effective solutions to your compliance challenges.
We Solve Your Compliance Challenges
Simplify Your Quality System
You want a quality system that can keep up with your business goals. Isli understands your daily operations and knows how to cut costly inefficiencies, help you maintain compliance and improve quality.
Have Extra Hands on Deck
Is your regulatory or quality team too overwhelmed to take on a new project? Whether it’s an audit, an update to a new standard or the transition to EU MDR, Isli can provide ad-hoc support to get your team back on track.
Team-Based Quality Training
Have you attributed inadequate training as a root cause in quality issues, but you are unsure of how to improve? Isli can bring the well-researched Team-Based Learning method to your internal training program. Build teams. Solve real problems. Develop valuable skills.
Trusted By
Company
Isli Consulting Inc. delivers custom solutions to medical device companies to achieve their regulatory compliance goals.
Our Core Expertise
Regulatory Strategy
When you plan for launching your medical device in the US, Europe or Canada, Isli can provide the strategy that maximizes time and cost savings, minimizes regulatory burden and meets your business needs.
Regulatory Submission
Isli takes a strategic approach to curate your 510(k) submission dossier and CE Technical Files. Each submission is built from the ground up with the characteristics of your product in mind to best demonstrate safety, performance and compliance to reviewers.
Quality Systems
Whether you are a manufacturer, initial importer or OEM, Isli can help you create a compliant quality system that proritizes efficiency and ease of use.
Mission
By delivering innovative solutions to compliance challenges, we enable companies to place safe and effective medical devices on the market.
Team
Principal Consultant
James Lin is a consultant who specializes in regulatory affairs and quality assurance of medical devices. He holds certifications in medical device regulatory affairs from the Regulatory Affairs Professional Society (RAPS) and in medical device auditing from the American Society for Quality (ASQ).James is responsible for successful product launches in more than 10 markets, including the US, Canada, the UK and the EU. James has a wide-ranging subject matter experience including: regulatory strategy, regulatory submissions, FDA inspections, ISO 13485 certification, establishment of quality system, continuous improvement of quality system, product recalls, internal and supplier audits.Prior to starting Isli Consulting, James was the Director of Regulatory Affairs at WHILL Japan, a manufacturer of autonomous wheelchairs.James received his undergraduate degree in electrical engineering at the University of British Columbia and his master's degree in control engineering at Imperial College London.He is a contributing author for Regulatory Focus, a member of multiple technical committees at the IEEE SA and the Canadian Standards Association and the vice chair at the RAPS Western Canada Chapter.
Testimonials
"I've really appreciated James' knowledgeable, calm, and friendly approach to QA consulting. His approach reflects well on our organization and that is why I haven't hesitated to refer him to any peers or colleagues who ask. James is willing to find the most efficient route to compliance and for a small company like ours, that aspect is critical."Michael Cancilla, Co-founder and Senior Director of Product at Arbutus Medical
"We learnt about and reached out to James and Isli after hearing from one of his happy clients. James then handled our Health Canada filing too. He was courteous and explained the related regulations well. He provided consults for the right type of license and navigated the setup and application process for us. We were way ahead of schedule given the clean package prepared by James. Thank you James and we wouldn't hesitate to recommend his service to anyone else seeking Canadian entry."Jane Zhang, PhD, MBA, Co-founder and CEO at Remmie Health
"I have worked with James in multiple engagements for many years. First he was a client on the development and quality engineering team and eventually as their director of RA/QA. Over the past couple of years, James has been a subcontractor on the Decus team where he has provided his expertise as an independent auditor for Decus and our clients. For some clients, he has helped with quality and regulatory operations. Based upon my long history with James, I can say that he has a strong grasp of US, UK, EU regulations and appropriate standards for medical devices and can provide valuable help in keeping a medical device company operating in a compliant manner. He is also very diligent, meets expected timelines and is a good communicator. I think he would be a positive asset to any medical device company."Grace Bartoo, PhD, FRAPS, RAC, CMDA, Co-founder and CEO at Decus Biomedical
"James brought his skills into full play to support us with the regulatory clearance for EU MDR, US FDA and other Asian markets such as NMPA, in particular the communication with FDA on our medical device file and the implementation of a QSIT-compatible QMS."Tsuyoshi Iriyama, Director of Regulatory Affairs at WHILL, Inc
"My process for the small business + MDEL application and approval was quick, smooth and error-free, and I only have Isli to thank for that! James is highly knowledgeable, friendly and helpful and promptly responds to questions and requests. I only had to provide him information and background on my company’s processes and he prepared all the necessary QMS documents, connected with Health Canada and prepared my application with efficiency. The best part for me was that James was able to communicate and collaborate with my supplier to obtain all the necessary information at their end! I’d definitely recommend James to anyone looking to apply for product licenses with Health Canada as well as the FDA."Sana Ahmed-Simons, Founder and CEO at Cubba Bubba Wellness & Baby
“Over the past 3-years I have retained the services of James Lin from Isli Consulting Inc. on a very routine basis. During that time; James has been extremely professional, very diligent and a subject matter expert. His knowledge of the industry is exceptional, and it is very comforting to know that when I need his expert advice, he is always available. He has assisted us with navigating through several complex situations with patience and expert consultancy.”Glen Coelho, Director of Operations at Scootaround
Regulatory Strategy
Paving the way to your regulatory successThe medical device regulatory landscape is highly complex—heavily-regulated and fast-moving. Developing a medical device without the regulatory knowhow may lead to costly design changes or delays. Our regulatory knowhow supercharges your product development and navigates you away from costly and unnecessary design changes or delays. Leave the regulatory burden to us, so you can focus on what you do best and launch your medical device right, the first time.Isli’s certified regulatory affairs professionals have the experience to craft a regulatory game plan that clearly defines your pathway to market and compliance requirements and guides you towards your goals efficiently. Take guesswork out of the go-to-market equation and plan your project confidently with reliable cost and time estimates.Whether you’re planning to launch your medical device in the US, Europe or Canada, Isli’s strategy will aim to maximize time and cost savings, minimize regulatory burden and meet your business needs.
Pre-market Submission
Regulatory wordsmith you can count onHave you ever experienced roadblocks during a regulatory review when the reviewer, and you could not understand each other? We are the expert interpreter you need to bypass the obstacle by translating engineer speak into the regulator’s language.
EU MDR
European Union’s Medical Device RegulationEU MDR is here to stay. Stay ahead of the pack by keeping the technical file, clinical evaluation and quality system up-to-date with the latest MDR requirements. If your team is struggling to keep up, Isli is your best resource with our hands-on track record clearing a Class III device under the MDR.Isli takes a strategic approach to understand your product and curate your 510(k) submission dossier and CE Technical Files. Each dossier is built from the ground up with the characteristics of your product in mind to best demonstrate safety, performance and compliance to reviewers.
Quality System
Lightweight yet compliantRegulations often lag behind fast changing technology, but your QMS doesn’t need to. Your product is at the forefront of technology, and it’s time to bring your QMS up to speed.Accelerate forward with a quality system that is as agile as your organization. We fully understand your challenges and strive to establish innovative processes that work for you. Efficiency is as important as compliance. Whether you are a manufacturer, initial importer or OEM, let Isli create and maintain a lean and compliant quality system for you.
Quality Audit
Bulletproof your quality systemAlthough seemingly daunting, audits when skillfully responded to or implemented can strengthen your compliance posture. Take your audit tactics to the next level with the support from Isli’s ASQ-certified auditors experienced in directly interacting with FDA inspectors and Notified Body auditors.Remote or on-site, our mock FDA inspections and mock audits for MDSAP and ISO 13485 help you identify gaps, fortify your procedures and records and secure your MDSAP or ISO 13485 certifications.
Coaching
Prepare aspiring students and young professionals for the industryDo you need real-world career advice or coaching from a working professional in the medical device industry? Isli can help you prepare your transition from academia or another industry to the dynamic world of medical devices.Speak with us to learn the inner workings of the medical device industry and how to best prepare for a rewarding career in medical device quality assurance or regulatory affairs.
Contact
Free Initial Consultation
Set up your first consultation today to discuss how we can address your medical device challenges.
General inquiry
Please use the contact form to tell us about your medical device needs, and we will typically reply within one business day.
Terms & Conditions
1. TermsBy accessing this Website, accessible from https://isli.io/, you are agreeing to be bound by these Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.2. Use LicencePermission is granted to temporarily download one copy of the materials on the Website of ISLI CONSULTING INC. (hereafter the “Company”) for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:modify or copy the materials;use the materials for any commercial purpose or for any public display;attempt to reverse engineer any software contained on the Company’s Website;remove any copyright or other proprietary notations from the materials; ortransferring the materials to another person or “mirror” the materials on any other server.This licence may be terminated by the Company at any time or shall automatically terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated, and you must destroy any downloaded materials in your possession whether it is printed or electronic format.3. DisclaimerAll the materials on the Company’s Website are provided “as is”. The Company makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, the Company does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.4. LimitationsThe Company or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on the Company’s Website, even if the Company or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.5. Revisions and ErrataThe materials appearing on the Company’s Website may include technical, typographical, or photographic errors. The Company will not promise that any of the materials in this Website are accurate, complete, or current. The Company may change the materials contained on its Website at any time without notice. The Company does not make any commitment to update the materials.6. LinksThe Company has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by the Company. The use of any linked website is at the user’s own risk.7. Site Terms of Use ModificationsThe Company may revise these Terms and Conditions of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.8. Governing LawAny claim related to the Company’s Website shall be governed by the laws of the Province of Alberta, Canada, without regards to its conflict of law provisions.
Privacy Policy
Last updated and posted on: 7 May, 2025This Privacy Policy describes how Your personal information is collected, used, and shared when You visit https://isli.io/ (hereafter “Website” or the “Site”).INTERPRETATIONThe words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.DEFINITIONSFor the purposes of this Privacy Policy:Account means a unique account created for You to access our Service or parts of our Service.Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ISLI CONSULTING INC.Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.Personal Data or Personal Information is any information that relates to an identified or identifiable individual.Service refers to the Website and its materials and content.Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).Website or the Site refers to isli.io, accessible from https://isli.io/You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.PERSONAL INFORMATION WE COLLECTWhen You visit the Site, we automatically collect certain information about Your device. Additionally, as You browse the Site, we collect information about the individual web pages or products that You view, what websites or search terms referred You to the Site, and information about how You interact with the Site. We refer to this automatically-collected information as “Device Information.”Device Information we collect include:- User agents (We don’t use User Agents for fingerprinting, only for counting operating systems, device types, and browsers);
- Timestamps;
- Country of the visitor;
- Language of the visitor;
- Referrers;
- UTM-parameters;
- Device dimensions;
- Time on page;
- Scrolled percentage;
- Script settings;
- Do Not Track header;
- Your full name, company name and company email, only if you choose to use the general inquiry form or book a consultation with us.There is no requirement to provide us with any personal information if you want to use the free online information resource on our website.Your browser’s Do Not Track (DNT) headers are respected.We do NOT use cookies, web beacons, tags or pixels. IP addresses of website visitors are not tracked.When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information.HOW DO WE USE YOUR PERSONAL INFORMATION?We use the Personal Information that we collect generally to arrange for digital content delivery, and provide You with services. Additionally, the Company may use Personal Information for the following purposes:- To screen for potential risk or fraud.
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service—the Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user;
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service;
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information;
- To manage Your requests: To attend and manage Your requests to Us;- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).SHARING YOUR PERSONAL INFORMATIONWe share Your Personal Information with third parties to help us use Your Personal Information, as described above. We use Simple Analytics to help us understand how our customers use the Site–You can read more about how Simple Analytics uses Your Personal Information here: https://dashboard.simpleanalytics.com/no-tracking.We never sell Your Personal Data.Finally, we may also share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.TRANSFER OF YOUR PERSONAL DATAYour information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.YOUR RIGHTSIf You are a resident of California or the European Economic Area, You have the right to access personal information we hold about You and to ask that Your personal information be corrected, updated, or deleted. If You would like to exercise this right, please contact us through the contact information below.Additionally, if You are a resident of California or the European Economic Area, we note that we are processing Your information in order to fulfill contracts we might have with You (for example if You make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that Your information will be transferred outside California or the European Economic Area, including to Canada and the United States.If you are outside Canada or the United States, by using the Site or by providing Your Personal Information to us, you are consenting to having Your Personal Information transferred to and stored in Canada and/or the United States.CCPA, GDPR AND UK GDPR COMPLIANCEThe Company fully adheres to CCPA, GDPR and UK GDPR regulations by refraining from collecting any personal identifiable data from end users (that is, visitors of a customer’s website or app users). We do not place cookies, collect IP addresses, fingerprint users, or use device identifiers.The CCPA applies to personal information and defines “personal information” as “information that identifies, relates to, or could reasonably be linked with a user or their household.” The Company collects no such information from the end user.DATA RETENTIONWhen You visit the Site and use Our Service, we will maintain Your Personal Information for our records for as long as necessary to provide the Services, or as permitted / required by applicable law, or until You ask us to delete this information.DISCLOSURE OF YOUR PERSONAL DATALaw enforcementUnder certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid and reasonably necessary requests by public authorities (e.g. a court or a government agency).Other legal requirementsThe Company may disclose Your Personal Data in the good faith belief that such action is reasonably necessary to:
-Comply with a legal obligation
-Protect and defend the rights or property of the Company
-Prevent or investigate possible wrongdoing in connection with the Service
-Protect the personal safety of Users of the Service or the public
-Protect against legal liabilitySECURITY OF YOUR PERSONAL DATAThe security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.MINORSThe Site is not intended for individuals under the age of 13, and Our Service does not address anyone under the age of 13.We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian, and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our records.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.CHANGESWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.You are advised to review this Privacy Policy periodically for any changes and refer to the “Last updated and posted on” date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.CONTACT USFor more information about our privacy practices, if You have questions, or if You would like to make a complaint or suggestion, please contact us by mail to PO BOX 99900 UG562450, RPO CHINOOK, CALGARY, AB, T2H 0S1, Canada.
Archived
Privacy Policy
Last updated and posted on: November 12, 2022
This Privacy Policy describes how Your personal information is collected, used, and shared when You visit or make a purchase from https://isli.io/ (hereafter “Website” or the “Site”).INTERPRETATIONThe words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.DEFINITIONSFor the purposes of this Privacy Policy:Account means a unique account created for You to access our Service or parts of our Service.Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ISLI CONSULTING INC., PO BOX 99900UG 562 450, RPO PANORAMA HILLS, CALGARY AB T3K 0Y1 CANADA.Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.Personal Data or Personal Information is any information that relates to an identified or identifiable individual.Service refers to the Website and its materials and content.Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).Website or the Site refers to isli.io, accessible from https://isli.io/You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.PERSONAL INFORMATION WE COLLECTWhen You visit the Site, we automatically collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that are installed on Your device. Additionally, as You browse the Site, we collect information about the individual web pages or products that You view, what websites or search terms referred You to the Site, and information about how You interact with the Site. We refer to this automatically-collected information as “Device Information.”We collect Device Information using the following technologies:“Cookies” are data files that are placed on Your Device and often include an anonymous unique identifier. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.We use both Session and Persistent Cookies for the purposes set out below:Necessary / Essential CookiesType: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.Cookies Policy / Notice Acceptance CookiesType: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.Functionality CookiesType: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.“Log files” track actions occurring on the Site, and collect data including Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how You browse the Site.Additionally, when You make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.HOW DO WE USE YOUR PERSONAL INFORMATION?We use the Personal Information and/or the Order Information that we collect generally to fulfill any orders placed through the Site (including processing Your payment information, arranging for digital content delivery, and providing You with invoices and/or order confirmations). Additionally, the Company may use Personal Information and Order Information for the following purposes:- To screen our orders for potential risk or fraud.
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service—the Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user;
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service;
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information;
- To manage Your requests: To attend and manage Your requests to Us;
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, Your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).SHARING YOUR PERSONAL INFORMATIONWe share Your Personal Information with third parties to help us use Your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–You can read more about how Google uses Your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.Finally, we may also share Your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.TRANSFER OF YOUR PERSONAL DATAYour information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.BEHAVIOURAL ADVERTISINGAs described above, we use Your Personal Information to provide You with targeted advertisements or marketing communications we believe may be of interest to You. For more information about how targeted advertising works, You can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by:GOOGLE – https://www.google.com/settings/ads/anonymousBING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-adsAdditionally, You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.YOUR RIGHTSIf You are a resident of the European Economic Area, You have the right to access personal information we hold about You and to ask that Your personal information be corrected, updated, or deleted. If You would like to exercise this right, please contact us through the contact information below.Additionally, if You are a resident of the European Economic Area, we note that we are processing Your information in order to fulfill contracts we might have with You (for example if You make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that Your information will be transferred outside the European Economic Area, including to Canada and the United States.If you are outside Canada or the United States, by using the Site or by providing Your Personal Information to us, you are consenting to having Your Personal Information transferred to and stored in Canada and/or the United States.DATA RETENTIONWhen You place an order through the Site, we will maintain Your Order Information for our records unless and until You ask us to delete this information.DISCLOSURE OF YOUR PERSONAL DATABusiness transactionsIf the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.Law enforcementUnder certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).Other legal requirementsThe Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
-Comply with a legal obligation
-Protect and defend the rights or property of the Company
-Prevent or investigate possible wrongdoing in connection with the Service
-Protect the personal safety of Users of the Service or the public
-Protect against legal liabilitySECURITY OF YOUR PERSONAL DATAThe security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.MINORSThe Site is not intended for individuals under the age of 13, and Our Service does not address anyone under the age of 13.We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian, and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our records.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.CHANGESWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.You are advised to review this Privacy Policy periodically for any changes and refer to the “Last updated and posted on” date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.CONTACT USFor more information about our privacy practices, if You have questions, or if You would like to make a complaint, please contact us by mail to PO BOX 99900 UG562450, RPO PANORAMA HILLS, CALGARY, AB, T3K 0Y1, Canada.